![]() This should be an indication of a broken port or broken adapter. Connect the cable to another port if available, or connect the cable to another device. If you see that, there is some wear and tear in the cable, which may be an indication of poor connection.Īlso, check for any broken ports. If you see Ethernet not working but Wi-Fi is performing normally, this can be attributed to a poor connection between the two.Ĭheck the cable connection first. Solution 1: Check The Connectionįirst and foremost, check if there exist any problems with the connection between your router and your computer. ![]() If you see that there is some error message that accompanies the said error, you should start by locating what the error message states and which part of your connection is malfunctioning. If these cases if the computer fails to register the physical address or the MAC address, you will be presented with error messages like ‘ Request timed out’ or ‘ Destination host unreachable’. This issue can also arise from incorrect physical address change when you change from wireless to wired connection. ![]() Since the device connecting via a cable is not connecting to the internet, there is a fair possibility that there exists some problem with either the network card and its drivers on your computer or a connection issue between your devices.
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